If you can’t find them anywhere http: It has lots of clip-like things, so you need to pull quite firmly to detach it. Contact HP Support to schedule a repair or replacement. Base – Belt attachment base – Mounts on rear of carriage assembly – Covers carriage PC board and holds belt attachment tower. Paper – Brochure and flyer paper – Glossy on both sides – A size 8. I never dealt much with it but now it grinds and won’t allow me to print. Les Dickinson Level 3 Expert Answers.

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That is what the black box is isn’t it? After reading the post and suggestions I am positive that the scanner head could not detect it’s home position scanner failure and that the grinding noise was indeed the blue belt slipping on the gears because the carriage was unable scaner move freely.

You’ll need to choose a username for the site, which only take a couple of moments here. Belt Paper – Paper drive belt usually a small belt – this belt attaches to a gear which is driven by the paper drive scanher assembly. They are absolute theives with no scruples and do not stand behind their products.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Javascript is disabled in this browser. When you’re sccanner, if you don’t touch it, you can switch it on while it’s apart.


If you came here because the scanner head wasn’t moving at all, but yet it didn’t seem to be rubbing on anything, it may be the motors failed.

So, I was forced to replace the scanner motor assembly with one from a scrapped-out unit. Well my own ‘scanner failure’ error has been solved. I can send a video of the scan head or a picture of it.

HP Customer Support – Software and Driver Downloads

Warranty removed from product: Front Panel – Front panel assembly – includes lcd and actuator buttons. Please try again shortly. That is why cleaning hpp optics, the underside of the glass and gently blowing it out with air sometimes fixes the problem.

Speaker – Speaker assembly – includes speaker cable.

HP Officejet G85 (and others) “Scanner faliure” repair guide | Electronics Forums

Spring Compression – Compression spring – on pulley wedge, for carriage belt tension. By completing and submitting scannef form you consent to the use of your data in accordance with HP’s Privacy statement.

However, cigarette smoke and cooking smoke and grime are its major enemies.

Now you need a torx screwdriver this is a special type of screw, so if you havn’t got the right type of screwdriver you won’t be able to undo it to get the scanner glass off.


Formatter – Formatter board assembly, this board communicates with your computer device and has MAC port connector.

Officejet G85 Scanner Failure and Grinding

My G85 out of warranty apparently sprang a leak somewhere in the toner system. Kicker – Kicker bar – Restacks paper in paper input tray stack after the top sheet is picked.

G885 tool applies to Microsoft Windows PC’s only. I figured that my “all in one” was ready for the dumpster, but I went ahead and followed the cleaning instructions outlined here. Where can I find it in the machine?

Ever clean the mirror and lens inside the scanner? Pad – Lubricating felt pad C-shaped – Lubricates the carriage assembly as scamner moves across the carriage rod.

HP Officejet g85 All-in-One Printer – Driver Downloads | HP® Customer Support

Select all Deselect all. Seems to be a recurring thing with the G Its a good printer and i am glad it’s working again. Powered back on, started a scan, the aperture finds its extreme right position. When it got the error message, it would sometimes still print, but often it “locked solid”, and none of the buttons on the front even beeped like they normally do.