Box for use with a different DSL modem. Box’s DHCP server, reenable it: Some internet service providers only allow you to establish a single PPPoE connection. This document is also available for the following products:. Refer to your internet service provider for information on possible charges. It is often difficult to recognize mistakes in the cabling and they can remain unnoticed for a long time. Check whether you also experience problems with your internet connection if you use a different DSL modem on your DSL line.

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Box and in the manual. The internet connection provider must allow several PPPoE connections. Refer to the manufacturer of the firewall for information on how to set it up, for example consult the manual. Therefore, test the current and the previous DSL version:.

Enable the option “Never dial a connection”. Box this is the standard setting for most devices: The restart will take about 2 minutes.


After each measure, check whether the problem persists. Cannot access the internet via a different modem for example a cable modem.

Open the “Tools” menu. If the tab is not displayed, enable the Advanced View first.

If the menu “Work Offline” entry is displayed and there is a checkmark in front of it, click this entry to remove the checkmark. Use a network cable to connect the modem to a gritz. Open the “Tools” menu. Box on a cable connection and the message “Internet connection failed: There may be a problem with the DSL line.

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This reduces the number of errors due to brief disturbances on the DSL line:. Box assigns IP addresses. Box can establish their own internet connections. Therefore, check whether you can establish an internet av, if you connect the modem directly to a computer: Box using the home office internet connection provided by your employer.

FRITZ!Box 3490 Service – Knowledge Base

Box reports “PPPoE error”. It may take several minutes for the modem to pp. Refer to the manufacturer of the operating system for information on the procedure.


Box settings remain intact.

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Click “OK” to save the settings. Start the Internet Explorer. Box this is the standard setting for most devices: This reduces the number of errors due to brief disturbances on the DSL line: For example, you can then use your computer to establish an additional internet friz over the FRITZ!

Click on the “Network Settings” tab. Box using their own account information.

Box this is the standard setting for most devices:. Box’s DHCP server, reenable it: Click “Change Connection Settings” and enable the option “Connected network devices are also allowed to establish their own internet connections not recommended “.